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Where and how do I find a home providing service for my mother? Senior Info offers information and counselling to elderly persons in social- and health services, housing, cultural activities and leisure. The Info was established as a part of the UN "Year of the Elderly" by the Social Service Center of Helsinki, in 1999. The aim is to assist and support old people in finding information and to help them to look it up. Information is part of the preventive work among the elderly in Helsinki. Our service is based on the customers needs and we have made it easy to contact us. Most people just drop in and present their problems without booking an appointment . We have no phone-hours and the counselling is confidential. Especially older people prefer to call us instead of visiting us. The relatives are very active customers as well and need information. Lately other co-workers and students have become important customers too. The most often asked questions relate to different housing possibilities and especially to service housing. It is important that customers are given information about the options they have, in order to stay at home as long as they like and to live as independently as possible. Excercising and rehabilitation are often discussed matters, as are recreation, health and help at home. Most of the public – and private – information is on the Internet. Our task is also to try to reduce fears and encourage elderly persons to use the computer so that they can look for information by themselves. We have our own Internet-pages, and computers for free use. Voluntary workers assist customers weekly in using their e-mail, internet or mobile phone. There is a growing need to discover new ways to do preventive work in Helsinki, since within 10 years the amount of +85 years is rapidly growing. For that reason we have started some preventive projects:
Senior-Info is located in the center of Helsinki, near the Kamppi Metro station. Our address is Salomonkatu 21 b, 00100 Helsinki, Finland, phone number is 09-31044556 and the internet-pages: www.hel.fi/seniorinfo. For more Information: Pirkko Excell Tel: +3589310 44557, +358503747633. web-pages:
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